The perceived value of your coaching is not based on the number of hours in your coaching package, or how long you’ve been a coach, or how many testimonials you have.
There are four points of contact where a client experiences the value of your coaching practice.
Attention – the client gets their first impression of you, your message, a piece of content you’ve created, or someone recommending you. Whether online, offline, or in person, you want this to be a high-quality experience for the client.
Engagement – the client begins to read, listen to, or watch a message that you’ve made (e.g. something online, a presentation, a book, or something else). Your content stands out as being super-relevant to your client. Because it’s exactly what they are looking for, you win their trust as a source of information for achieving their goals. The client wants more and reaches out.
Rapport – the client reaches out, and you are conversing one-to-one. This can be via chat, email, phone, zoom, or a scheduled appointment.
Offer – the client signals their interest in your services. They are prepared to learn about your paid coaching offer, which builds perfectly on their experience with you so far. The clients who are qualified can now sign up for your coaching.
This four-step coaching offer sequence, called A.E.R.O., is essential to the growth of your coaching practice.